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New member onboarding is too critical to the growth of your fitness facility to have any gaps or blind spots. Process mapping is a perfect tool to use with your staff to ensure that your onboarding process is running like a well-oiled machine. Check out this video to learn how to use this powerful tool at your facility or association.
This video blog is an excerpt taken from a session of Membership Mastery University. This unique training has benefitted YMCAs and Fitness Centers around the nation.
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