Properly Onboarding New Members
A well-conceived and well-executed plan for onboarding new members is absolutely essential to member retention and exercise adherence. But, what is onboarding? What are the essential ingredients that need to be in place? How can onboarding effectiveness be maximized? Check out this video to learn the key principles you need to know.
This video is a clip from our Membership Mastery University training. To learn more, or schedule a training at your YMCA or fitness center, please click here.Follow us: